Privacy policy

1. Information We Collect

When you interact with Luminoldn.store, we may collect:

• Personal information: Name, email address, phone number, billing and shipping address.
• Payment information: Processed securely via third-party payment providers (we do not store full payment details).
• Usage data: Website activity, IP address, and cookies to improve your shopping experience.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders.
• Communicate order updates and promotions (only if you opt-in).
• Improve website performance and user experience.
• Prevent fraud and ensure secure transactions.

3. Sharing Your Information

We do not sell your personal information. Your data may be shared only with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers for order delivery
• Legal authorities if required by law

4. Cookies & Tracking

Luminoldn.store uses cookies to enhance your shopping experience, remember preferences, and track website performance. You can manage or disable cookies via your browser settings, but some functionality may be affected.

5. Data Retention

We retain personal data only as long as necessary for order fulfillment, legal obligations, and improving our services. After that, your data is securely deleted or anonymized.

6. Your Rights (GDPR)

If you live in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to marketing communications
• Object to certain data processing

Requests can be submitted through our Contact Page.

7. Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and restricted access. While no system is 100% secure, we strive to keep your information safe.

8. Updates to Privacy Policy

Luminoldn may update this Privacy Policy from time to time. Changes take effect immediately upon posting on Luminoldn.store.

9. Contact Us

For questions or requests regarding this Privacy Policy, please visit our Contact Page.